Since I started suggesting emailing YouTubers and other content creators and asking them to closed caption their videos, people have been asking me exactly what they should say or if I have any tips on what to say. A long time ago, I made a post on Tumblr with a template people could use, but due to my annual “delete all posts from Tumblr” thing, the post was removed.
So, why not make a brand new template on a website where it is most likely to stay? I don’t plan on doing any annual deleting here.
This template is going to be neutral so both hearing and d/Deaf and hard of hearing can use this. Of course, you’re also welcome to tweak it in any way you need to. If you are d/Deaf or hard of hearing, I encourage you to your own story about how captions benefit you. Hearing folks, if you’ve got d/Deaf or hard of hearing friends and family members, you can add that in. Your emails do not need to be an exact copy of this template. This is just for reference.
I have included hyperlinks to all videos and websites mentioned in this template. Before you send the email, make sure the links show up. If not, you will need to go back and add them yourself.
This template can also be used to email anyone else about captions. It does not have to go to only YouTubers; however, you will have to tweak it since a few of the options are YouTube only.
Now go out and get ‘em.
Dear [INSERT NAME HERE],
My name is [INSERT NAME HERE] and I’m a big fan of your channel.
I’m emailing you today because I’ve noticed that your videos are not captioned. This leaves out your current and future d/Deaf and hard of hearing viewers who cannot understand your videos 100%. Captions not only help d/Deaf/HOH people, but those with auditory processing disorder or those learning English as well.
Captions will benefit you too. People who need captions will be drawn to your channel, giving you more subscribers and views. Plus, English captions can be translated into other languages, thus giving you even more people from around the world.
You can add captions in three ways: doing them yourself, having a volunteer or volunteer team submit them, or go through a captioning service.
You might think adding captions yourself is difficult to do, but it really isn’t. Please watch Rikki Poynter’s 3 Ways To Caption Your Videos video here.
If you choose to have a volunteer submit captions through community contribution, it is extremely important you find someone who takes it seriously and can type well, which includes having a basic concept of proper grammar and spelling. Please watch Rikki’s #NoMoreCraptions video which explains what not to do here.
I really hope you will consider adding captions to your videos.
Thank you very much,
[INSERT NAME HERE]